I have emailed/called/texted the company a number of times with no action. I have actually requested a refund and nobody has addressed me - Slabway Massage Chair Amazon. I would suggest not to waste your tough earned money on this business. I will be contacting the Attorney General to submit a grievance relating to PIECE. Buyer Be Careful!!!!!! Hello Michael, We sincerely are sorry for the clear disappointment and hassle you have experienced concerning your current order with Slabway.
Looking over your order history, I do see your order was developed December fourth and that there was a label produced on December 7. Your package was labeled and prepared for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have been not able to satisfy the demand.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the existing situations impacting our providers nationwide. In relation to your experience with our client service team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair Review).
We recognize that we stopped working to fizzle in this circumstances. For that we say sorry. Our records do reveal that your order was delivered on December 22nd. We hope that you've been satisfied with your purchase and find excellent usage of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installation cost was informed it will delivered in 3 days. Contacted 3 days stated it delivered 4 days back after a week they do not address the phone and tell you to talk with their website which never ever address you back. They will keep you waiting sent out numerous e-mail with the exact same action will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets created to come to them. This company is a rip-off and I'm going to do my best in discovering a lawyer to invest enough money to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI acquired 3 Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up coming from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair entered into a complete recline mode and has not came out of it since I have actually attempted to call Slabway numerous times by means of email phone calls and have actually yet been able to speak with a live individual I constantly get emails back from them mentioning that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they again inform me that it's going to be 72 hours prior to a representative contacts me again I get another email stating that they're closing the RMA support ticket I've been trying to follow this business anywhere I can to leave Negative feedback on this business due to the piss bad reaction that I get from their assistance teams I think any person seeking to purchase any of their items must extremely take a look at all their feedback's I have no concept the real count of how many bulls ** t favorable feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance concerns you have experienced with your Slabway Shiatsu Massage Chair. Reviews Of Slabway Massage Chair.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you examine the fuse located on the back of your chair (Slabway Shiatsu Massage Chair). We have actually received no more communication from you informing us if that resolved your concern. In relation to your experience with our customer support team, we understand that our service has actually taken a hit this holiday season.
We are doing all that we can with the resources offered to us to supply a good experience to each and every customer. We acknowledge that we stopped working to miss out on the mark in this instance. For that we ask forgiveness - Slabway Massage Chair Review. We await your action. Thank YouI ordered a foot massager. Site said 2-4 day delivery time.
I called number listed and it is a recording that just keeps duplicating. States to get on chat online website. I contacted chat, said "presently replying in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot states "normal wait time 5-15 mins.
I believe this location is a scam and i am going to contact credit card to stop payment. Slabway Full Body Massage Chair. I DO NOT RECOMMEND purchasing anything from this inadequately run attire (if they are a genuine attire). PURCHASER BE CAREFUL!!!!!! Hey Ian, We seriously are sorry for any aggravation or trouble you have experienced. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have been unable to meet the demand.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the present circumstances impacting our carriers nationwide. In relation to your experience with our client service group, we understand that our service has actually taken a hit this vacation season (Slabway Massage Chair Special Discount). It is our busiest time of the year and this year's occasions have more than tripled our group's workload.
We recognize that we stopped working to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 17th. We hope that you've been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Review. Positioned an order on 12/4/20 and the order was canceled mid shipment with no more description!? I have actually called numerous times, sent emails utilized the chat widget they recommended and also connected to them by means of all social networks platforms and no response no reply just no description.
I would like a complete refund for the foot massager and 1 year warranty I acquired. Tonya L ****** Hey Tonya, We all the best are sorry for the clear disappointment and hassle you have experienced regarding your recent order with Slabway (Slabway Shiatsu Massage Chair). This is not our intention and not the experience we desire for our consumer.
This was due to an error in communication with the pickup at our satisfaction facility. Your package was labeled and prepared for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to satisfy the need (Slabway Full Body Massage Chair). As such, we have actually likewise been not able to ensure our shipping timespan with the same certainty we formerly had the ability to.
In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload. We are doing all that we can with the resources readily available to us to offer a great experience to each and every customer (Slabway Massage Chair $1499.98).
For that we ask forgiveness. Our records reveal that you have actually received the complete refunds as asked for. We expect the chance to restore your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I found the item they were offering could be purchased for $67. 99 and $87. 99 on Amazon with free shipping. I right away tried to cancel my order. I sent an e-mail I got in touch with the phone, for which there was no response. It was now roughly 12:20. I lastly received a reaction by Monday early morning informing me the order had shipped.
Nevertheless, it was not deliverable due to the fact that they had an incorrect apartment or condo number. I called UPS and inquired to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They should not have charged me for shipping. However, I will make it known that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be taken benefit of if you do not. I got my foot massager and it worked as soon as then stopped. Now no one selects up the phone and will not address their own chat bot. It's absurd. I want my refund. Hi there Francis, We are sorry for any disappointment you have experienced relating to the functionality of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our client assistance since late. Their refund policy for their incompetence is absurd. Do refrain from doing service with these individuals. Go through ******. I bought a foot massager Nov 26, used it once and it caused me sever pain. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their evaluations before purchasing from this company.
I will keep your company on blast for this - Slabway Massage Chair. The power of social media. We are sorry to hear your Slabway purchase did not match your requirements. Our records reveal that your order was authorized for a refund and that you chose the alternative to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be deducted from your refund amount.
At this time, if you want to continue with the return procedure you've initiated, we ask that you please reply to the support e-mail thread verifying you 'd with to continue. BBB Company Profiles may not be replicated for sales or advertising purposes. BBB Company Profiles are offered exclusively to assist you in exercising your own best judgment.
Nevertheless, BBB does not verify the precision of information provided by third parties, and does not guarantee the accuracy of any details in Organization Profiles - Slabway Massage Chair Pic. When thinking about complaint information, please take into consideration the business's size and volume of deals, and comprehend that the nature of problems and a company's actions to them are often more vital than the number of grievances.
BBB Service Profiles go through alter at any time. If you select to do company with this service, please let the company know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not back any product, service or service - Slabway Massage Chair Pic.
On The Area Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is terrific - Slabway Shiatsu Massage Chair Reviews...
Massage Chairs are intricate devices with lots of moving parts and advanced computer parts, so things can fail. But it's not much different from a car, it depends upon how you use it and how you take care of it that will identify how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and swellings that can happen throughout shipment.